Delivery
Delivery Information
Delivery costs, address checks and dispatch information for Captured Cases online orders.
UK Delivery Charge
UK delivery is charged at GBP 2.99 for online case orders. This is shown before payment as the tiny parcel minimum delivery charge.
Delivery is currently available to Great Britain addresses collected through Stripe checkout.
Dispatch
Paid online orders are prepared after Stripe confirms payment and we receive the uploaded image and order details.
We aim to dispatch promptly, but dispatch times can vary during busy periods, stock checks, print quality checks or service disruption.
Delivery Details
Stripe collects the delivery address during checkout. Please check the address carefully before paying.
If an address is incomplete or incorrect, delivery may be delayed and a further charge may be needed to resend the order.
Lost Or Delayed Orders
If your order has not arrived within a reasonable time after dispatch, contact orders@capturedcases.co.uk with your order reference.
We will check the order status and work with the delivery provider where needed.
Kiosk Orders
Orders placed at our Bracknell kiosk are normally printed while you wait and are not posted unless this is agreed separately.
Last updated: 26 July 2026.